Hp 3010 Will Not Feed From Main Tray

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HP LaserJet P3010 Series Printers - Configure trays

note:

If you have used other HP LaserJet product models, you might be accustomed to configuring Tray 1 to First mode or Cassette mode. For this product, setting TRAY 1 SIZE to the ANY SIZE setting and setting TRAY 1 TYPE to ANY TYPE is equivalent to First mode. Setting TRAY 1 SIZE and TRAY 1 TYPE to any other settings is equivalent to Cassette mode.

The product automatically prompts you to configure a tray for type and size in the following situations:

  • When you load paper into the tray

  • When you specify a particular tray or paper type for a print job through the printer driver or a software program and the tray is not configured to match the print-job's settings

The following message appears on the control panel: TRAY <X> [TYPE] [SIZE] To change size or type press OK. To accept settings press .

note:

The prompt does not appear if you are printing from Tray 1, and it is configured for the ANY SIZE and ANY TYPE settings.

Configure a tray when loading paper

  1. Load paper in the tray. Close the tray if you are using Tray 2, 3, or 4.

  2. The tray configuration message appears.

  3. Press the back arrow to accept the size and type, or press the OK button to choose a different paper size or paper type.

  4. To modify the tray size configuration, press the down arrow to highlight the correct size, and then press the OK button.

  5. To modify the tray type configuration, press the down arrow to highlight the correct type, and then press the OK button.

Configure a tray to match print job settings

  1. In the software program, specify the source tray, the paper size, and the paper type, and then click Print.

  2. If the tray needs to be configured, the LOAD TRAY <X> [TYPE] [SIZE] message appears.

  3. Load the tray with the specified type and size of paper, and then close the tray.

  4. When the TRAY <X> SIZE = <Size> message appears, press the OK button to confirm the size.

    To specify a custom size, first press the down arrow to highlight the correct unit of measure. Use the up or down arrows to set the X and Y dimensions, and then press the OK button.

  5. When the TRAY<X> TYPE=<TYPE> message appears, press the OK button to confirm the type and continue with the job.

Configure a tray by using the Paper Handling menu

  1. Press the Menu button .

  2. Press the down arrow to highlight the PAPER HANDLING menu, and then press the OK button.

  3. Press the down arrow to highlight the size or type setting for the desired tray, and then press the OK button.

  4. Press the up arrow or the down arrow to highlight the size or type. If you select a custom size, select the unit of measure, and then set the X dimension and the Y dimension.

  5. Press the OK button to save your selection.

  6. Press the Menu button to exit the menus.

Select the paper by source, type, or size

Three settings affect how the printer driver tries to pull paper when you send a print job. Source, Type, and Size settings appear in the Page Setup, Print, or Print Properties dialog boxes in most software programs. Unless you change these settings, the product automatically selects a tray, using the default settings.

Source

To print by source, select a specific tray for the product to pull from. If you select a tray that is configured for a type or size that does not match your print job, the product prompts you to load the tray with the type or size of paper for your job before printing it. When you load the tray, the product begins printing.

Type and size

Printing by type or size means that you want the product to pull from the tray that is loaded with the correct type and size of paper. Selecting paper by type rather than source is similar to locking out trays and helps protect special paper from accidental use. For example, if a tray is configured for letterhead and you select plain paper, the product will not pull the letterhead from that tray. Instead, it will pull from a tray that is loaded with plain paper and is configured for plain paper on the product control panel.

Selecting paper by type and size results in significantly better print quality for most paper types. Using the wrong setting might result in unsatisfactory print quality. Always print by type for special print media, such as labels or transparencies. Print by size for envelopes, if possible.

  • To print by type or size, select the type or size from the Page Setup dialog box, the Print dialog box, or the Print Properties dialog box, depending on the software program.

  • If you often print on a certain type or size of paper, configure a tray for that type or size. Then, when you select that type or size as you print a job, the product automatically pulls paper from the tray that is configured for that type or size.

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Source: https://support.hp.com/id-en/document/c01779108

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